Nov 2, 2020 by Softvision Team
Fast Company Features Best Practices for Virtual Relationship Building
Two software executives share their best practices for making partnerships feel close and personal in an all-online world.
The pandemic has left a trail of changes to the business world, among them relationship building. While virtual teamwork and team building can be a challenge, building a relationship with a client can feel that much more challenging.
Snjezana Cvoro-Begovic, Executive Vice President of Partnership Strategy at Cognizant Softvision, and James Hartling, Chief Architect shared their best practices for making partnerships feel close and personal in an all-online world with Fast Company in their recent article, “Virtual teamwork with coworkers is hard. Remote relationship-building with clients is harder.”
In the article they highlight that meetings in person, whether that be at a kick off meeting, or industry event, opened the door for a closer interaction that allowed for open collaboration and a closer partnership connection. Where as reading the proverbial “room” during a Zoom meeting has become much harder, challenging them to find ways to best connect with the three key types of customers they typically face in a partnership.
With various personalities that you can’t necessarily pick up on during a virtual meeting, it’s become a challenge to bring people together, connect ideas and dig into the sentiments of what brings real value to a partnership as a result, Cvoro-Begovic and Hartling have had to find ways to build trust and develop relationships – giving three ways for others to use as a north start when building a relationship without the opportunity to do so in-person.
To read the full article, click here.