Is Artificial Intelligence A Detriment Or A Benefit To Society?

Softvision’s CEO, Andres Angelani, Featured in Forbes

June 21, 2018 – Softvision’s CEO, Andres Angelani was featured in Forbes’ article, “Is Artificial Intelligence A Detriment Or A Benefit To Society?” As a member of the Forbes Technology Council, Andres offered his firsthand insights into how AI and  machine learning can deliver value and a better customer experience.

The article poses the question, is artificial intelligence too much for society to handle?  There are two sides to the AI debate – those who think the technology is a benefit and those who believe it to be a possible detriment to society.

Andres believes artificial intelligence to be “an avenger in waiting for society,” and in the article he writes:

“We’ve all had to deal with an automated phone system and the frustration it often brings. Machine learning and AI are changing that experience and so many others, using insights and data to better respond to customers in a personal and relevant way. This will directly benefit everyone in both the physical and the digital worlds, delivering value and a better customer experience.

To read more of the varying opinions surrounding the AI debate, click here for the full Forbes article.

Share This Article


No Comments

Post A Comment