Dudley Brown

Gamification has been around for almost twenty years [1] and has already created a lot of opportunity and innovation, as well as confusion and frustration.  Many creative minds have accepted the ...

In the previous article, we discussed the concept of embedded receipts and how they could add value for financial services clients. Let’s continue, exploring opportunities and challenges that come ...

Imagine you’re on your way home from a business trip, with plans to attend a friend’s anniversary party over the weekend. During your trip, you paid for your ...